Hi,
So I started my job last November at a fashion retail shop and was recently told at work that a review was coming up of the shop by internal company managers in the area.
I was asked some questions by a colleague about health and safety and COSSH etc but found myself getting all jittery and nervous and completely forgetting words etc despite having a good rapport with him and other members of staff, Im usually able to remain focused on my job and they seem to be happy with what I am doing but finding myself asked all these questions has sort of led me to doubt myself and my knowledge of rules and procedures etc, I am getting really nervous, panicking over whether the reviewers will want to speak to me and if they do whether I will show confidence or just seem like a divering idiot, like I said I actually have a good rapport with members of staff, I have my own responsibilities and I have my own way of dealing with what needs to be done, but if I am asked questions I dont know if I will be able to cope with that type of pressure properly or not.
What are your advice strattegies etc
Manager Review Work
Moderator: Moderator Team
Re: Manager Review Work
Hi again Chris
Sounds like the air of concern about the forthcoming area manager(s) visit has had a ripple effect and you're probably not the only person worried.
Do you have any regular contact with any cleaning or other chemicals that are subject to Control of Substances Hazardous to Health (COSHH), To me it seems unlikely that you would have much if any exposure through use of such things in a fashion retail environment?
I’d go back to your colleague and ask if he could clarify what it is anticipated might be asked about during this visit. and perhaps talk about what you specifically you need to know/what might be asked about and why.
In the event that the visiting manager chooses to question you about something you don’t specifically know the full and correct answer to, it would be perfectly acceptable to say something like I don’t have much experience of that so if I was in such a situation I would seek advice from x colleague/manager who is usually responsible for that.
I must admit I’ve always had a bit of an obsession with H&S and I’m sure you’re aware of things that might be potential hazards. Some of us are great at highlighting such hazardous things by falling/tripping over or otherwise bumping into them etc. If there is any induction package/paperwork it may be worth having another look to refamiliarise yourself about what you're required to know. Who First Aiders are, What should happen if there was a fire etc.
Hope this is of some help.
A stupid question is the one you don't ask
Sounds like the air of concern about the forthcoming area manager(s) visit has had a ripple effect and you're probably not the only person worried.
Do you have any regular contact with any cleaning or other chemicals that are subject to Control of Substances Hazardous to Health (COSHH), To me it seems unlikely that you would have much if any exposure through use of such things in a fashion retail environment?
I’d go back to your colleague and ask if he could clarify what it is anticipated might be asked about during this visit. and perhaps talk about what you specifically you need to know/what might be asked about and why.
In the event that the visiting manager chooses to question you about something you don’t specifically know the full and correct answer to, it would be perfectly acceptable to say something like I don’t have much experience of that so if I was in such a situation I would seek advice from x colleague/manager who is usually responsible for that.
I must admit I’ve always had a bit of an obsession with H&S and I’m sure you’re aware of things that might be potential hazards. Some of us are great at highlighting such hazardous things by falling/tripping over or otherwise bumping into them etc. If there is any induction package/paperwork it may be worth having another look to refamiliarise yourself about what you're required to know. Who First Aiders are, What should happen if there was a fire etc.
Hope this is of some help.
A stupid question is the one you don't ask
Tom
Moderator/Administrator
With a foot full of bullets I tried to run faster but I just hobbled on to the next disaster.
(from Peter and the Test Tube Babies, Foot Full of Bullets)
Moderator/Administrator
With a foot full of bullets I tried to run faster but I just hobbled on to the next disaster.
(from Peter and the Test Tube Babies, Foot Full of Bullets)
Re: Manager Review Work
I think situations make these make you feel like you ought to have an enclopedic knowledge of every single thing to do with the job and company.
But that's unrealistic.
You need to concentrate on the elements relevant to you.
For other things, there are polices and procedures to refer to (manuals). It's not a crime to not know an answer to a specific problem. But it is important to be able to demonstrate that you know how to resolve that.
And you do that by asking for help or referring to the aforementioned manuals.
But that's unrealistic.
You need to concentrate on the elements relevant to you.
For other things, there are polices and procedures to refer to (manuals). It's not a crime to not know an answer to a specific problem. But it is important to be able to demonstrate that you know how to resolve that.
And you do that by asking for help or referring to the aforementioned manuals.
“When the moon hits your eye like a big pizza pie
That's amore”
That's amore”